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Terms of use

These terms govern your use of the Flock website. By accessing or using this website, you agree to be bound by them. If you do not agree, you must not use the website.

Last updated: 28 September 2026

About us

Flock is operated by Flock Better Together Ltd, a company registered in England and Wales (company number 17337591).

Registered office:

Flock Better Together Ltd
98 Vauxhall Walk
London
England
SE11 5EL

Website: flocktogether.club

In these terms, "Flock", "we", "us" and "our" refer to Flock Better Together Ltd.

Purpose of the website

This website provides information about Flock, our work with independent hospitality businesses, and the services, systems, suppliers and partnerships that may be available through Flock.

It may also provide ways to contact us, enquire about joining or working with Flock and access resources or other information.

General information provided on the website is not a guarantee of a particular commercial, operational or financial outcome and should not be treated as advice tailored to the circumstances of a particular business.

Any tailored service provided by Flock will be subject to the relevant separate agreement or terms.

Access to the website

We may update, suspend, withdraw or restrict access to all or part of the website at any time.

We do not guarantee that the website will always be available, uninterrupted or free from errors.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

Enquiries and joining Flock

Information you submit through the website should be accurate and should relate to you, your organisation or a person or organisation you are authorised to act for.

Submitting an enquiry, application or other form does not by itself:

  • make you a member of Flock
  • create a supplier or partner relationship
  • create a contract for any Flock service
  • guarantee that a particular service, supplier, system, price or benefit will be available

Where we agree to provide services, membership or another commercial arrangement, separate terms may apply. Those terms will take precedence over these website terms in relation to that service or arrangement.

Suppliers, systems and third-party services

The website may describe, recommend or link to products and services provided by third parties.

Unless expressly stated otherwise in a separate agreement, those third parties remain responsible for the products and services they provide and their own contractual terms may apply.

Flock may have commercial relationships with suppliers, system providers or other partners. Relevant fees, commissions or other commercial arrangements may be addressed in the information or agreements relating to a particular service.

We aim to provide useful and accurate information, but inclusion on the website does not guarantee the availability, performance, suitability or continued participation of any third-party product, supplier or service.

Benchmarks, benefits and examples

The website may include benchmarks, estimates, examples, potential savings, performance information or illustrations of benefits available through Flock.

Unless expressly stated otherwise, these are provided for general information and may be based on assumptions, historical information, aggregated data or circumstances that differ from your own.

Actual results will depend on the individual business and circumstances. We do not guarantee a particular saving, increase in revenue, improvement in profitability or other result from using Flock or a supplier or system referred to through Flock.

Acceptable use

You must not misuse the website. In particular, you must not:

  • use the website in any way that is unlawful, fraudulent or harmful
  • attempt to gain unauthorised access to the website, its systems or data
  • introduce viruses, malware or other harmful material
  • interfere with or disrupt the integrity, security or performance of the website
  • use automated methods to extract substantial amounts of website content without our permission

We may suspend or restrict access where these terms are breached.

Intellectual property

Unless stated otherwise, the content of this website, including its text, graphics, illustrations, branding, logos, data presentation and layout, is owned by or licensed to Flock Better Together Ltd and is protected by intellectual property laws.

You may view, download and print website pages for your own internal, non-commercial use.

You must not copy, reproduce, modify, distribute, republish or commercially exploit substantial parts of the website without our prior written consent.

Nothing in these terms transfers ownership of Flock's intellectual property to you.

Reliance on information

We make reasonable efforts to keep website information accurate and up to date, but we do not guarantee that it is complete, current or suitable for a particular purpose.

Services, suppliers, systems, prices, commercial arrangements and availability may change.

Where you are considering a material business decision, you should use the information relevant to your own circumstances rather than relying solely on general website content.

Limitation of liability

To the fullest extent permitted by law, we exclude liability for loss or damage arising solely from your use of, inability to use, or reliance on general information contained on this website.

Nothing in these terms excludes or limits liability for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation
  • any other liability that cannot lawfully be excluded or limited

These website terms do not exclude or limit any separate obligation or liability that Flock has accepted under a specific membership, service or other contractual agreement.

Links to third-party websites

The website may contain links to third-party websites, platforms and services.

These links are provided for convenience and information. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

A link does not necessarily mean that Flock endorses everything provided by the linked website or organisation.

Privacy and cookies

Our use of personal data is explained in our Privacy policy.

By using the website, you acknowledge that personal data will be handled as described in that policy.

Changes to these terms

We may update these terms from time to time as the website and Flock's services develop.

Changes take effect when they are posted on this page. The date at the top shows when these terms were last updated.

Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales have jurisdiction over disputes arising from these terms or your use of the website.

We give hospitality life

Flock is a trusted community for independent hospitality, connecting operators, suppliers, tills, systems and shared knowledge to help businesses thrive.

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